Welcome to Hope's Closet!

At Hope's Closet we take your shopping and donation experience seriously. The health and well-being of our staff, serve staff, customers and donors is our highest priority and we will continue to make decisions with that priority in mind through social distancing guidelines and cleaning. We look forward to seeing you soon!

Our Promise

It's our promise to glorify God by providing affordable donated and new merchandise in a dignified retail setting that allows us to disciple people, fund community transformation programs and support our ministry partners.
Thank you for your continued support!

Hope’s Closet Thrift is a retail ministry of The Church of Eleven22, a movement for all people to discover and deepen a relationship with Jesus Christ. Through our retail environments, we disciple people, fund community transformation programs and support local and global ministry partners.

Since opening our doors in 2015, Hope’s Closet has made a positive impact in the community. Voted Void’s #1 Best Thrift Store in the 904 and Bold City Best Thrift Store.

We couldn’t do it without the support of our donors, customers, volunteers and staff! We look forward to serving you.

Learn more about testimonies of transformation here.

12 Days of Christmas

Our Impact in 2020

  • Hope's Closet has served over 100,000 families/individuals providing a place where all people can shop with dignity and feel good to provide for their families.

  • 51 jobs created.

  • Daily community prayer huddles.

  • Provided families and individuals in need to help them get back on their feet through partnerships with The Church of Eleven22 Care team.

  • We celebrated a Hope’s Closet staff member deepening their relationship with Jesus by proclaiming Him as their Lord and Savior through baptism.

  • Over 1000 prayer requests intentionally prayed for in the store and over 6,000 personal calls to customers and serve staff in our community to provide prayer during quarantine.

  • Provided ministry care to our local community.

  • Partnered with local ministry partners who are making a positive impact in our local and global community.

    • Hosted three BeYOUtiful Boutique events in partnering with Night to Shine Jax to serve over 190 special needs guests. Thousands of gown donations and over 190 gowns given away, along with shoes and jewelry to outfit the Night to Shine Jax queens!

    • Special needs partnerships – Provided opportunities to learn and practice skills in our stores to organizations like Night to Shine Jax, Growing Together Behavioral Center, ARC, NE FL School of Special Education, JSA, Healing Hands and Employ-U.

    • Worked with local non-profits to provide clothing and household items to people in need through our clothing voucher program.


Hope's Closet aims to create a dignified retail setting in our store environments for all people. The staff and serve staff are intentional in preparing quality goods to restock the sales floors daily. Our hope is that all who visit our stores would feel welcome and find affordable quality goods, creative displays and an organized sales floor while experiencing exceptionable customer service.

If you are new to Hope’s Closet, check out the photo gallery below. We hope to serve you soon!


Our volunteers, referred to as serve staff, play a vital role in creating our dignified setting. We partner with non-profits in our city to provide for the physical needs of their clients as well as provide a place for the community to donate and buy goods at affordable prices.

Serve staff are needed Monday-Saturday between the hours of 9am-6pm to help process and sort donations, tag and shelve merchandise, straighten up the store and provide welcoming service to our community. If you're looking for a volunteer opportunity that is fun, has flexible volunteer hours and benefits a great cause, this opportunity is for you!

Three ways to start serving at Hope's Closet

  • Be at least 14 years of age. Opportunities are available for younger volunteers with appropriate adult supervision. Please contact the store coordinator prior to signing up if you wish to bring volunteers under the age of 14.

  • If you are under the age of 18, please download and print the waiver of liability form for minors below. This is required to bring with you, signed by a legal guardian in order to serve.


  • Attend a volunteer orientation. Register to attend a Hope's Closet orientation prior to serving for the first time. The orientation link is available once you have submitted your interest form (as an individual or as a group) below.

  • Orientation in person at our San Pablo location. Available Thursdays at 9am (except the fourth Thursday of every month) and the first Saturday of the month at 10am.

  • Orientation in person at our Arlington location. Available Wednesdays at 6pm and the first Saturday of the month at 9:30am. Our Arlington location is at 651 Commerce Center Drive #200, Jacksonville, FL 32225

  • Dress appropriately. Closed-toe shoes and modest dress.

  • For groups larger than six people. Please register using the group option below. If you are completing community service to fulfill a legal requirement (probation, pre-trial, etc.) please do not utilize the volunteer as an individual option. We ask that you utilize the court-mandated option.

    High school students completing service hours for school must have their paperwork signed at the end of their volunteer shift. Hope's Closet is not responsible for tracking student's hours after their serve date has passed.

  • Arlington Individual San Pablo Individual

If you are seeking volunteer hours in connection to any court-related matter or if you have been advised or sentenced to perform community service for a misdemeanor or legal violation, you are required to go through a screening and orientation prior to volunteering with Hope's Closet.

You are eligible to be a part of our court-related community service program provided you meet the following criteria.

  • You're at least 14 years of age.

  • Your charge is not related to sex, violence and/or weapon possession.

  • You attend a volunteer orientation prior to serving any of your required hours.

  • Complete your assigned hours at least 48 business hours before your court-ordered scheduled deadline.

  • Dress appropriately – closed-toe shoes and modest dress.

  • Individuals completing court-mandated service hours must have their paperwork signed by a Hope's Closet manager at the end of their volunteer shift. Hope’s Closet is not responsible for tracking service hours after their serve date has passed.

  • Please fill out the application completely and be sure to include the required court-ordered documentation. Thank you for choosing to serve at Hope's Closet.

  • Arlington Court-mandated San Pablo Court-mandated

If you are a group of more than six people, please click the button below to access and complete a form for consideration for a group volunteer day. A staff member will reach out within three to four business days to discuss opportunities. Please note, completion of this form does not guarantee a group volunteer day.

Already serving with us? Select a location below:

San Pablo Arlington

Our Locations


Store Hours

Sunday and Monday: Closed

Tuesday - Saturday: 9am-7pm

Phone Number

Donation Hours

Monday - Saturday: 9am-6pm

San Pablo

Store Hours

Sunday and Monday: Closed

Tuesday - Wednesday: 9am-6pm

Thursday - Saturday: 9am-7pm

Phone Number

Donation Hours

Monday - Saturday: 9am-6pm

Our Media

Our Partners

Hope’s Closet Thrift seeks to glorify God by supporting community transformation through the gospel of Jesus Christ. One way we accomplish this is by partnering with local and global organizations to expand and deepen the reach of the gospel while supporting their individual mission. We partner with different ministries in various ways – provide retail space in our stores to bring awareness to their mission and generate sales for their organization, provide serve and job training opportunities in a Christ-centered environment for all people to feel welcomed, provide needs through means of donations and so much more.